Discover the unintentional things most managers and leaders do that prevent them from exceling as leaders.

Re-train your managers & leaders to release "the way we've always done it" and embrace intentional leadership habits.

• A better way to solve problems

• The meaningful way to give credit

• Insights into communicating your key messages

• What makes empowerment less empowering

• When to talk behind people's backs

• Why your performance reviews aren't working

• A better way to shower praise and show gratitude

• How to help the whole team, not only the stars

• The tricks to a good reputation

Large transformations, mergers & acquisitions, scale and growth all bring ongoing change to organizations. They often are accompanied by uncertainty.

Give your leaders the perspective, mindset and tools to navigate the change and lead their teams through it.

• About Change: Models, Emotions, Transitions & Merged Organizations

• Tools to Handle Uncertainty & Change

• Communicating During Uncertainty

  • Ambiguity & Uncertainty

  • Common Mistakes

  • Your Comms Playbook

Effective communication requires knowing both your audience & your influence and tailoring your messages for both.
Learn what to consider and how to communicate with the variety of levels and layers in an organization.

• Core Communication Tenets

• How People & Personalities Play a Role

• The Importance of Psychological Safety

• Common Communication Issues at Work

• How Comms Differ Across Roles & Levels

• Practical Comm Strategies

• Tailoring Your Message

• Accepting & Expecting Accountability

• Fixing Communication Problems

• Applying Candor

• Tips for having a Difficult Conversation

We can’t completely eliminate conflict, yet we can learn and teach behaviors that maintain dignity and de-escalate tensions. Help your leaders create environments where conflict is used constructively, to push us towards new ways of thinking and working.

• Develop Practical Skills:

  • Identify conflict sources

  •  Recognize different conflict styles

• Apply

  • Dignified Disagreement Tools

  • De-escalation, Tactical Empathy & Communication Techniques

  • A 5-step approach to address conflict in the workplace

It’s not just another meeting.
This is critical and essential time with your employee for the purpose of developing & coaching them.

• What is a 1:1 meeting?

• What are the themes covered in 1:1s?

• When & how to lead the meeting

• Why it matters & how to make it meaningful

• What to do in between meetings

• What your employee’s role & responsibility is before, during & after the meetings